Clients reviews about M Finance

Amazing Customer Service with Home Loan Refinancing. Fiona and Bec from M Finance were once again absolutely excellent to deal with when they assisted us with refinancing our home loan to allow us to carry out some renovation and improvement works. Throughout the process, Fiona kept us up to date on progress, pre-empting any information the bank may require us to provide to avoid delays. Due to the exceptional customer service we received from Fiona at M Finance when we were searching for and purchasing our home a few years back, and since then, checking to ensure we were still getting the best deal on our mortgage, we didn't need to think twice about who to get to assist us with the refinancing. ~ chrislisa02

Prompt, Efficient and Easy to Deal With! We reached out to Fiona after trying to manage the process online ourselves. From the start, Fiona was prompt, efficient and great with communication, always getting back to us quickly and keeping things moving. We needed access to the funds fairly quickly to help finish off our renovations, and Fiona made the whole process feel relatively simple and far less stressful than we expected. Her knowledge, professionalism and ability to explain things clearly really stood out. Would happily recommend Fiona to anyone looking for a responsive and supportive mortgage broker. ~ Sarah B

Excellence. We needed to increase the amount of our mortgage and went straight to Fiona to have her sort this on our behalf. Fiona had already arranged our first mortgage when we bought our home and has followed up with us over the years to get us better interest rates. She did not fail us this time. The new mortgage was attained in record time at a great interest rate. When it comes time for my children to buy their first homes I will be referring them to Fiona. ~ Debra B

Experienced, very helpful and guided me every step of the way. . Fiona is very easy to talk to, gives honest, inciteful knowledge and guidance. My experienced was a quick turn around before xmas, willing to meet at any time to sign documents and the use of modern easy to use systems certainly helped an old boy like me. Fioana was always willing to field a call or respond to a message and that was comforting during what can be an overwhelming experience for an old boy. ~ Cary H

Fiona from M Finance was absolutely amazing to work with. She made the entire loan process so smooth and stress-free, explaining everything clearly and keeping me updated every step of the way. Her professionalism, warmth, and genuine care made such a difference, nothing was ever too much trouble, and she went above and beyond to help me reach settlement. I’ve already recommended her to several people and will continue to do so. Thank you, Fiona, for your incredible support and expertise! ~ Carly C

Outstanding service that continued after we settled. Fiona and her team worked hard to get us over the line to finance our house. Then true to their word they followed up after 12 months to refinance and get us a much improved interest rate. They were patient, helpful, and across all the details. We couldn't be happier with the service and highly recommend Fiona and M Finance. ~ Warren B

Fiona is extremely knowledgeable, experienced and provides a wonderful personal touch. . We had a fantastic experience working with Fiona, she was highly professional, and knowledgeable, and made the whole process feel simple and stress free. All our questions were clearly answered and she went above and beyond to secure us our home loan. We highly recommend her services. ~ Gavin D

New Mortgage. "I'm extremely impressed with Fiona's deep understanding of the market. She kept us informed at every step, explaining trends and options in a way that was easy to understand. She had us in fits of laughter many times too which is a God send ......its times like this you need a good laugh :) Fiona's professionalism and communication skills are top notch. Highly recommend!" ~ Leanne D

Amazing Reliable Mortgage Broker. Fiona took the stress out of re-mortgaging, she was available at all times to answer any questions and provided us with detailed options to make our dreams come true. No detail was missed, and all timelines were clear and honest. The whole process was stress-free and seamless thanks to Fiona and her team. I highly recommend Fiona and her team at M Finance. ~ Laoise H

M Finance have been my “go to” mortgage brokers and real estate advice experts for many years. It’s so rare to find a company that truly has your best interests at heart and are not merely trying to “drum up business”. Fiona is so knowledgeable in her field, her expertise is second to none. Would never go anywhere else, I highly recommend M Finance, they’re amazing. ~ Dianne C

M Finanace were Fantastic. Fiona and the team were brilliant. They dealt with a difficult lender which I chose, and persevered through many obstacles to get the desired result. I can't recommend them highly enough. It was a pleasure doing business with them , and I will definitely use them again. They were recommended to me by Raywhite and I can see why. Big thank you to Fiona and the team ~ Frank K

We have used M Finance several times over the last 10 years and have found them to be very professional in their approach to finding the best loan contract for us. Their friendly team have always supplied us with a no fuss fast turnaround on updates and finance options to which is just a couple of reasons we have and will use them again. Thanks M Finance DaveC ~ David C

Been dealing with Fiona now close to 15 years, from moving home mortgages, business mortgage or changing mortgage for a better rate. Each time it has been a pleasure dealing face to face with Fiona, professional friendly service. Always been happy knowing I have received the best products available that suit my needs. I feel confident recommending M Finance to people for all money lending needs. ~ andrew c

It’s taken us a few months to leave a review as life gets crazy when you move into your first home but Bec is absolutely incredible and we couldn’t thank her enough for the time and effort she put into assisting us with the purchase of our humble abode! We would 100% recommend her and the team at MFinance any day of the week to any of our friends or family needing mortgage brokerage. The professionalism, the care, the constant maintenance of our settlement process and the willingness to go the extra mile every step of the way is why we will be choosing Bec every single time we delve into the property market from now on. Bec is as human as it gets and as real as they come with her approach to what you can, can’t do, or the reality of what should be done to get from A to B. We are now enjoying our lovely house, and living comfortably and can happily give the credit to Bec for all the hard work she put in for us. An amazing and holistic selection of banking options, variable and fixed explained to us clearly and coherently and real value in what we have been positioned in through our home journey! 10/10 will always return as becs someone who 10/10 has your back throughout the whole process ~ charles g

The best one for the job!!! Fiona is a very knowledgeable broker who gives great advice. She works in the best of your interest. We have dealt with her twice and will definitely go back to her for future purchases. I would 100% recommend Fiona to anyone who wants a reliable broker and stress-free process!! ~ Jessica R

This was my 2nd time around with Mfinace, Fiona firstly re-mortgaged two properties for me. , I've now purchased another investment property with the help of James and Fiona... So easy, no stress, very contactable and happy to answer any questions I had. YOU WONT FIND ANY BETTER 👌 ~ Stevie B

Couldn't recommend these guys enough! Fiona at M Finance helped us to get our first home lone. Even more important, she also took the time to explain all the small and confusing details to us in a way that we could understand and then made the whole experience way less confusing and scary. ~ Trent D

Smooth experience refinancing . Fiona provided an excellent service refinancing my home loan. She provided great customer service and was very knowledgeable on the process and products that were on offer ~ Craig L

Always available and great advice . Fiona was always available and great at explaining every step even down to how different banks looked at things and how long they would take, made remorgage a lot easier an experience. Thanks Fiona and your team ~ Daniel H

Bec Ewen is amazing, I highly recommend for all your mortgage needs. Super easy to talk to, always available to answer your questions, keeps you updated every step of the way. Thank you for a great experience Bec :) ~ P B

I can't praise Fiona enough, she went above and beyond to help make my first mortgage application a breeze and then helped me refinance later. I couldn't recommend her more and will be going back to her in the future. ~ Dan T

Excellent!! Couldn’t ask for any better . Fiona made this whole process so much easier and was extremely helpful, even took the time to come see us and explain things we were not sure on in person. A big thanks to her and the whole team. ~ Tom B

The whole family have dealt with Fiona at M Finance for at least 15 years now, we have always found Fiona to be honest and efficient, Fiona,won't stop in her endeavours to find the right finance options. Five star service.😁 ~ Colin D

Fiona was amazing throughout the whole process. She answered all our questions, kept us informed, and made everything easy. Professional, knowledgeable, and great at what she does. Highly recommend! ~ Carly B

Reviews from our customers

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